A New Science for Customer Experience
Sorry to hit you with two in one day, but this one just hit over on ZDNet on Paul Greenberg’s blog.
Please check it out!
The CRM industry: A new science for customer experience | ZDNet
Sorry to hit you with two in one day, but this one just hit over on ZDNet on Paul Greenberg’s blog.
Please check it out!
The CRM industry: A new science for customer experience | ZDNet