Stop Paving the Cow Path: The Truth About AI & Digital Transformation

Move from a flawed "digital-first" mindset to an "outcome-first" strategy that actually delivers value

This one is going to have my former consulting colleagues convulsing in apoplectic fits. 🤪

Table of Contents

• The Flawed "Digital First" Mentality

• Deconstructing Digital Transformation with Jobs-to-be-Done

  • What is the real Job that organizations are trying to get done with "digital transformation"?

  • Moving beyond features

• The Role of AI - From Tool to Transformation Engine

  • Current State: AI as a bolt-on solution

  • Future State: AI as a means to achieve a higher level of abstraction

• A Practical Framework for an Outcome-Driven DX Strategy

  • Step 1: Define the Core Job.

  • Step 2: Map the Desired Outcomes.

  • Step 3: Identify Constraints and Antiquated Solutions.

  • Step 4: Ask the Abstraction Question.

• Your Next Move Is Not About Technology