The Ultimate Social CRM Question
What Does the “s” Mean in sCRM?
[widget id=”ad_unit-3"]ad_unit-3[/widget]Did you notice anything? I used a lowercase “s” because it’s time for the hype to be over (I didn’t come up with it — but saw it on Twitter). It’s time to start putting the social extensions to traditional CRM into place. There’s really no reason to keep talking about the social cus…