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How to Conduct a Jobs-to-be-Done Interview That Uncovers Unspoken Customer Desires
Practical Innovation w/ Jobs-to-be-Done is a reader-supported publication.
Jan 10
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Mike Boysen
1
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Practical Innovation w/ Jobs-to-be-Done
How to Conduct a Jobs-to-be-Done Interview That Uncovers Unspoken Customer Desires
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"Our user adoption/engagement is low, and we don't know why people aren't sticking around"
Problem: Poor User Retention and Unclear Reasons for Churn
Jan 9
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Mike Boysen
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Practical Innovation w/ Jobs-to-be-Done
"Our user adoption/engagement is low, and we don't know why people aren't sticking around"
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We're launching a new product/feature, but we're not sure who our target audience really is or what they actually want
Let’s face it: launching a product or feature without a clear idea of who it’s for or what they actually want is a gamble at best—and a catastrophe…
Jan 7
•
Mike Boysen
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Practical Innovation w/ Jobs-to-be-Done
We're launching a new product/feature, but we're not sure who our target audience really is or what they actually want
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Think JTBD Can't Do the 5 Senses? Think Again—Here’s How It Can
Beautifying a Room: No One Would Seriously Study This as a Job Map, Right?
Jan 3
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Mike Boysen
1
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Practical Innovation w/ Jobs-to-be-Done
Think JTBD Can't Do the 5 Senses? Think Again—Here’s How It Can
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December 2024
The AI vs. Human Hype is Overblown: Show Us the Proof, or It Didn't Happen
Humans beware, you're about to be asked to demonstrate advanced reasoning that drives your work. At least, that's what I'd be asking if I were hiring…
Dec 30, 2024
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Mike Boysen
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Practical Innovation w/ Jobs-to-be-Done
The AI vs. Human Hype is Overblown: Show Us the Proof, or It Didn't Happen
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How Predictive Personalization Got a Little Too Predictive
And How Jobs-to-be-Done Could Have Predicted It
Dec 20, 2024
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Mike Boysen
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Practical Innovation w/ Jobs-to-be-Done
How Predictive Personalization Got a Little Too Predictive
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5:08
Reasoning: The Last Nail in the Coffin of Traditional Qualitative Interviewing for JTBD
Complete Job Map Prompt Included So Don't Skip This One
Dec 19, 2024
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Mike Boysen
3
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Practical Innovation w/ Jobs-to-be-Done
Reasoning: The Last Nail in the Coffin of Traditional Qualitative Interviewing for JTBD
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Tesla's Jobs-to-be-Done Masterclass
Innovating Around the Core Job, not the Core Job Itself
Dec 17, 2024
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Mike Boysen
3
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Practical Innovation w/ Jobs-to-be-Done
Tesla's Jobs-to-be-Done Masterclass
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5:12
The Spectacular Failure of the Segway
A Case Study in Misunderstanding the Market
Dec 14, 2024
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Mike Boysen
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Practical Innovation w/ Jobs-to-be-Done
The Spectacular Failure of the Segway
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3:17
Beyond Job Maps: Unlocking a Superior Path to Greenfield Innovation
Break Free from Analysis Paralysis and Focus on What Drives True Greenfield Innovation
Dec 12, 2024
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Mike Boysen
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Practical Innovation w/ Jobs-to-be-Done
Beyond Job Maps: Unlocking a Superior Path to Greenfield Innovation
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Are humans more deterministic than a Large Language Model?
𝗜 𝘄𝗼𝘂𝗹𝗱 𝗮𝗿𝗴𝘂𝗲 𝘁𝗵𝗮𝘁 𝘁𝗵𝗲𝘆 𝗮𝗿𝗲 𝗻𝗼𝘁.
Dec 6, 2024
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Mike Boysen
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Practical Innovation w/ Jobs-to-be-Done
Are humans more deterministic than a Large Language Model?
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3:10
November 2024
Measuring Developers’ Jobs-To-Be-Done
How a subtle shift in measurement makes it easier for Google’s developer tooling teams to understand their impact and plan their roadmaps.
Published on Engineering Enablement
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Nov 13, 2024
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