The Practical Innovator's Guide to Customer-Centric Growth

The Practical Innovator's Guide to Customer-Centric Growth

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Sitemap - 2016 - The Practical Innovator's Guide to Customer-Centric Growth

The term “Digital” is simply the latest proxy for describing current unmet needs

Is Customer-centricity Dead?

A new look at the Buyer Journey — as a consumption chain Job-to-be-Done

Does Asana Get the Whole Job Done?

The “10 conversation gaps” look like a high-level set of jobs-to-be-done outcome categories.

The Data-Driven Job Story for Jobs-to-be-Done

The Evolution of Purchasing CRM Software

Why Numbers Matter in Jobs-to-be-done

What is Your Pain? And other Intelligent Questions (Part 2)

What is Your Pain? And other Intelligent Questions (Part 1)

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